Field Service Engineer Job at ALOIS Solutions, Greensboro, NC

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  • ALOIS Solutions
  • Greensboro, NC

Job Description

Job Description

Job Description

Core Responsibilities:

  • Install and fully support Xeikon Single Pass Inkjet presses , including ramp-up and operator training
  • Diagnose, troubleshoot, and resolve hardware and software issues on-site
  • Maintain accurate service records and manage parts effectively
  • Proactively communicate with customers and ensure high service quality
  • Complete administrative tasks and participate in ongoing technical training, including HQ programs

Requirements:

  • High school diploma or GED (Associate’s Degree or higher preferred)
  • Experience with equipment installation, electrical/mechanical repair, or similar fields
  • Knowledge of industrial inkjet technology and prepress (preferred)
  • Ability to lift up to 50 lbs, physically fit for equipment installation and navigation in tight spaces
  • Valid driver’s license and willingness to travel domestically and internationally
  • Strong problem-solving, customer service, and time management skills
  • Proficient in Microsoft Office, internet, and email

Preferred Items:

  • Experience with major equipment from HP, EFI, Fujifilm, Canon , etc.
  • Support for industrial inkjet and prepress technologies
  • Ability to work flexible hours, including weekends
  • Self-motivated and independent worker

Ideal Candidate:

  • Experienced in equipment installation and troubleshooting in industrial settings
  • Knowledgeable of inkjet technology and prepress processes
  • Physically capable and agile for installation tasks
  • Demonstrates independence, professionalism, and excellent customer service skills
Company Description

This is an independent special district of the State of Florida. It has exclusive jurisdiction over all publicly owned airports in Hillsborough County, including Tampa International Airport, Peter O. Knight Airport, Plant City Airport, and Tampa Executive Airport.

Company Description

This is an independent special district of the State of Florida. It has exclusive jurisdiction over all publicly owned airports in Hillsborough County, including Tampa International Airport, Peter O. Knight Airport, Plant City Airport, and Tampa Executive Airport.

Job Tags

Work at office, Flexible hours,

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