Job Description
THIS ROLE REQUIRES TRAINING AND MEETINGS IN BELLAIRE, MI
About Shanty Creek Resort:
Shanty Creek Resorts is committed to providing our guests a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding environment allow us to grow our business.
About the Role:
As a Guest Service Agent working remotely, you will be the first point of contact for our guests, ensuring they receive exceptional service throughout their experience. Your primary responsibility will be to assist guests with inquiries, reservations, and any issues they may encounter, all while maintaining a positive and professional demeanor. You will play a crucial role in enhancing guest satisfaction and loyalty by providing timely and accurate information about our services and offerings. This position requires a proactive approach to problem-solving, as you will need to address guest concerns efficiently and effectively. Ultimately, your efforts will contribute to the overall success of our hospitality operations and the reputation of our brand in the industry.
Minimum Qualifications:
Preferred Qualifications:
Responsibilities:
Skills:
The required skills for this role include excellent communication and interpersonal abilities, which are essential for effectively engaging with guests and addressing their needs. Problem-solving skills will be utilized daily as you navigate guest inquiries and resolve issues, ensuring a positive experience. Attention to detail is crucial when managing reservations and providing accurate information about services. Additionally, time management skills will help you prioritize tasks and respond to guest requests promptly. Preferred skills, such as familiarity with hospitality software, will enhance your efficiency in managing guest interactions and contribute to a smoother workflow.
...growth and maturation through provision of appropriate guidance and learning experiences. RESPONSIBILITIES: 1. To understand and assist in upholding and enforcing school rules, administrative regulations, and Alabaster City Schools Board of Education Policy. 2. To...
Become a part of our caring community and help us put health first As a therapist at CenterWell Home Health, youll play a vital role in helping patients regain strength, mobility and independenceall from the comfort of their homes. By delivering personalized care that...
...capital are scarce. Arena is looking to expand the PIPEs/Event-Driven/Arbitrage team through the addition of a Portfolio/Trading Assistant. In this role, this individual will work with the Portfolio Manager. Ideal candidates will be organized, self-motivated, resourceful...
...Job Description A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens,...
..., Inc. provides community and home-based services to persons with... ...processed weekly * Flexible work hours including evenings and weekends... ...Solutions, Inc. is an EEO employer Title: SSD: Community... ...classified and compensated as self-employed independent contractors...