Field Services Engineer Job at Mastech Digital, Woburn, MA

Z0RzT01qNG9IeU9oNjJ4d0JlNTZ5a3Mzcmc9PQ==
  • Mastech Digital
  • Woburn, MA

Job Description

Our client seeks a Field Service Engineer to support service and repair of thermal cooling systems. This customer-facing role involves in-person and phone-based troubleshooting, equipment return coordination, and technical documentation.

Key Responsibilities:

  • Provide remote and on-site troubleshooting for customers and third-party service providers
  • Maintain detailed service records and manage RMA processes
  • Offer after-hours tech support on a rotational basis
  • Contribute feedback to design, quality, and manufacturing teams
  • Maintain technical documentation

Requirements:

  • Trade School Certification in HVAC/R or Electronic Technology
  • EPA Universal Certification
  • 5+ years field service experience; 3+ years customer/project interface
  • Strong mechanical/electro-mechanical troubleshooting skills
  • Experience with Cooling Distribution Units (CDUs) and liquid cooling technologies
  • Understanding of customer specs to drive tailored solutions
  • Familiarity with PLCs and interfacing (RS485, Ethernet)
  • Self-motivated, team-oriented, and able to multi-task

Preferred:

  • Bachelor’s in Engineering or related technical field
  • Willingness to travel regionally and occasionally across North America

Job Tags

Remote work,

Similar Jobs

VAN C KIRKLAND INC

Dental Laboratory Technician Job at VAN C KIRKLAND INC

 ...Job Description Job Description Job Summary We are located in Austin Texas and are seeking an experienced Dental Laboratory Technician to join our team! As a Dental Laboratory Technician, you will be responsible for reading prescriptions and creating a final... 

Southern Health Partners

LPN or RN Correctional Nurse Job at Southern Health Partners

 ...part time work. Teamwork is a fundamental part of all great nursing programs. Come be a part of our team at: Location: Boone...  ...prescribed medications in accordance with nursing standards & correctional regulations Follow through with established treatment plans... 

Supplemental Health Care

Travel Skilled Nursing Facility (SNF) CNA - $1,727 per week - Urgently Hiring Job at Supplemental Health Care

 ...Supplemental Health Care is seeking a Skilled Nursing Facility (SNF) CNA for a travel job in Fort Morgan, Colorado. Job Description & Requirements ~ Specialty: CNA ~ Discipline: CNA ~ Start Date: ASAP ~ Duration: 13 weeks ~40 hours per week ~ Shift: 8... 

Veracity Solutions

Internal Auditor III Job at Veracity Solutions

 ...Internal Auditor III (Remote/Hybrid) Remote | Hybrid We are currently all mainly remote. Candidate must live in California at time of hire and open to coming into our Downtown LA office once a quarter. Los Angeles, CA The... 

TransPerfect

Marketing Specialist Job at TransPerfect

 ...Job Description OVERVIEW TransPerfects Marketing & Communications team are seeking a dynamic and detail-oriented Marketing Specialist to join our Marketing Engagement Team. This role is critical in bridging the gap between marketing and sales, ensuring the sales...