Administrative Assistant Job at Partnership Employment, White Plains, NY

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  • Partnership Employment
  • White Plains, NY

Job Description

Job Description

Job Description

Immediately hiring an Administrative Assistant in White Plains! This is an opportunity working for a reputable private school supporting their enrollment and finance departments. The Administrative Assistant will be responsible for student/alumni correspondence and database management.

Start date: July 1 2025

Schedule: Monday - Friday, onsite 9am - 5pm. Required 3 week training in NYC and must commute to NYC twice per month.

Key Responsibilities:

  • Respond to questions via phone, email, written correspondence, or in person.
  • Resolve concerns related to student billing, payments, financial aid, and immunization compliance.
  • Explain account charges, tuition/fee assessments, credit loads, and refund processes.
  • Review and process immunization documents per university procedures.
  • Assist with retroactive and late registrations and related account updates.
  • Collaborate with other departments to advocate on behalf of students.
  • Complete special projects and reports as assigned.

Qualifications:

  • A minimum of 1 year of experience in customer service related role
  • Prior experience in a professional office environment
  • Strong oral and written communication skills, including professional email and letter writing.
  • Ability to work effectively in a fast-paced, customer-focused environment.
  • Culturally sensitive and able to communicate with diverse populations.
  • Team-oriented with a problem-solving mindset.
  • Proficient in Microsoft Word, Outlook, and Excel.
  • Familiarity with student information systems and document archiving tools is a plus.

Job Tags

Work at office, Immediate start, Monday to Friday,

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